Fusion Financial Services Recruitment :
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How well are your customers received? How well is your sales plan implemented? Do you know what your people are saying to your customers? What impressions are they making? What about the telephone? Did you know that over 60% of customers are not asked for their details over the phone? And then there is the Internet. How fast is someone getting back to the inquiries? Are they being followed up at all? Who really knows? Quite often Mystery Shopping can be expensive and unreliable. Fusion can offer cost-effective and consistent shopping exercises whereby, data is collated over a long period of time and compared to benchmarks collected in your market area. We can offer a range of programs and surveys. Our new data-base survey system can be adapted to web-based systems to allow improved data-entry and reliability. Our reports can track key data monthly and we will give you graphs to highlight the trends. We can offer the following Mystery Shopping programs to both metro and rural areas, businesses:
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