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Frontline Management
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Developing leadership and management skills!

The competitive business world requires supervisors, managers and leaders to have a range of skills in order to be successful. If you are wishing to become a supervisor or manager, this program will provide you with a range of skills to get your career off to a great start. If you are an experienced manager, this program will top-up your skills and knowledge and give you recognition for your existing experience. Either way, this program will help you become a more competitive leader.


Program Outline
  • This program gives participants the skills and knowledge to be successful leading and managing staff.
  • The program will cover topics such as Building Teamwork, Time Management, Implementing Continuous Improvement Systems, Building a Strong Work Culture and Environment, Customer Relationship Management, and Planning.
 Core Units - All units are compulsory
BSBCMN402A Develop Work Priorities
BSBFLM405B Implement Operational Plan
BSBFLM412A Remote Team Effectiveness
BSBCMN411A Monitor a Safe Workplace
BSBFLM403B Implement Effective Workplace Relationships
 Elective Units
BSBFLM409B Implement Continuous Improvement
BSBCMN404A Develop Teams and Individuals
BSBCMN410A Coordinate Implementation of Customer Service Strategies
Program Duration
Program duration is between twelve and twenty four months, depending on whether or not the participant is completing a traineeship.

Training Format
  • Training consists of approximately one session every second month, of either half-a-day or full-day duration.
  • Participants attend at least 80% of all training sessions and must complete all assignments, work-based projects and research papers.
  • Our training staff are able to provide you with additional assistance, either telephone support, workplace visits or one-on-one tutoring.
  • This program can be eligible for Government Rebates when it is structured as a traineeship. Up to $4000 is available from Federal Government incentives for employers. Payroll Tax Rebates are also available.

 

For more information, call Geoff Slater on 8208-4888. Or email: geoffs@fusion-solutions.com.au