Monthly Special
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Frontline Management
New Sessions Starting Soon |
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Developing leadership and management skills!
The competitive business world requires supervisors, managers and leaders to have a range of skills in order to be successful. If you are wishing to become a supervisor or manager, this program will provide you with a range of skills to get your career off to a great start. If you are an experienced manager, this program will top-up your skills and knowledge and give you recognition for your existing experience. Either way, this program will help you become a more competitive leader. |
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Program Outline
- This program gives participants the skills and knowledge to be successful leading and managing staff.
- The program will cover topics such as Building Teamwork, Time Management, Implementing Continuous Improvement Systems, Building a Strong Work Culture and Environment, Customer Relationship Management, and Planning.
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| Core Units - All units are compulsory |
| BSBCMN402A |
Develop Work Priorities |
| BSBFLM405B |
Implement Operational Plan |
| BSBFLM412A |
Remote Team Effectiveness |
| BSBCMN411A |
Monitor a Safe Workplace |
| BSBFLM403B |
Implement Effective Workplace Relationships |
| Elective Units |
| BSBFLM409B |
Implement Continuous Improvement |
| BSBCMN404A |
Develop Teams and Individuals |
| BSBCMN410A |
Coordinate Implementation of Customer Service Strategies |
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Program Duration
Program duration is between twelve and twenty four months, depending on whether or not the participant is completing a traineeship. |
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Training Format
- Training consists of approximately one session every second month, of either half-a-day or full-day duration.
- Participants attend at least 80% of all training sessions and must complete all assignments, work-based projects and research papers.
- Our training staff are able to provide you with additional assistance, either telephone support, workplace visits or one-on-one tutoring.
- This program can be eligible for Government Rebates when it is structured as a traineeship. Up to $4000 is available from Federal Government incentives for employers. Payroll Tax Rebates are also available.
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For more information, call Geoff Slater on 8208-4888. Or email: geoffs@fusion-solutions.com.au